PRIVACY POLICY

Oils4life Limited is committed to handling all information supplied to us by our customers and registered users of our web site with the utmost care and confidence.

 

We use computer security measures including firewalls, strong passwords and data encryption to keep your electronic information stored safely on a highly secure server managed by our e-commerce provider. Hard copies of orders are only held long enough to process your order and update our accounting logs (which contain no personal data). After which all records are shredded and destroyed.

We will handle your personal information as confidential (although we reserve the right to disclose this information in the circumstances described below).

All information provided to us is held securely and protected under strict security measures to prevent unauthorised access. We will not sell or rent your personal data to other parties.

We aim to comply with the General Data Protection Regulations (GDPR). If you have any questions please contact us immediately on enquiries@oils4life.co.uk

 

Your information

By using our website and signing up for a customer account, you agree for the following information to be collected about you:

  • Information provided at the time of signing up or using any service including but not limited to;

    • Name

    • Address (invoice and delivery)

    • Contact numbers

    • Email addresses

    • VAT numbers

    • Purchase Order (PO) Number

  • Transaction details of orders placed on our website.

  • Internal site search behaviour, language, traffic data and location data. This data is anonymised.

 

If during the ordering/checkout process you have decided to subscribe to our newsletter then you allow us, on occasion, to email you with relevant special offers / services or details on new products we feel may be of interest to you. These mailings will be relevant to our industry and you can, at any time, opt out of receiving these mailings by following the instructions at the bottom of the newsletter email or by emailing dale@oils4life.co.uk and requesting your details be removed.

Payments

Order information and payments are taken using an SSL Certificate with a secure 128 bit encryption. (SSL is the standard security technology for creating an encrypted link between a web server and a browser).

Oils4life Limited accepts all major credit and debit payment cards on our website through Square.

Payment will be taken immediately upon our acceptance of your order. All financial or credit card data that you supply will be processed and stored by either WorldPay or PayPal. Both WorldPay and PayPal will be responsible for storing your financial details securely and in accordance with their own privacy policy. Both WorldPay and PayPal comply with the Payment Card Issuer (PCI) requirements on data security, and any payment card information and other financial details collected by them will be stored and used in accordance with those security standards.

Please note that Oils4life Limited does not store any of your financial details. Oils4life Limited complies with PCI-DSS standards.

 

Cookies

This Web site uses analytics to collect visitor behaviour data. This data is collected anonymously to be used for marketing and optimisation purposes. All visitor data is saved using an anonymous user ID to aggregate a usage profile. Cookies may be used to collect and save this data, but the data is not personally identifiable. The data will not be used to identify a visitor personally and is not aggregated with any personal data.

What are cookies?

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

We may use the information we obtain from your use of our cookies for the following purposes:

  • to recognise your computer when you visit our website;

  • to improve the website's usability;

  • to analyse the use of our website;

  • in the administration of this website.

  • to ensure that the shopping cart functions

We may change our privacy policy at any time. Continued use of our websites signify that you agree to such changes.

ENVIROMENTAL POLICY

Oils4life is committed to playing its role to reduce its impact on the globe. We have a set out a simple Environmental Policy which reflects the scale and complexity of our business.
 

Our Goals are simply stated:

In everything we do we will seek to minimise our impact on the environment

Staff are encouraged to come forward with ideas on how our environmental impact can be reduced.

We will play our part in reducing our impact on the environment by:

  • Using energy efficient lighting where possible

  • Ensuring lights are switched off when not in use

  • Turning off or isolating equipment (such as bottling machines, computers, printers) when not in use

  • Better insulate our buildings so as to reduce the need for synthetic heating

  • Improve air flow so as to reduce the need for cooling fans

  • Only printing what we must to process orders

  • Reduce the frequency of our waste collections by reusing supplier packaging more

  • Only using recycled boxes and biodegradeable protective fillers in our parcels.

  • Recycle pallets through local businesses or by creating things!

  • Seek ways to reduce our impact through the supply chain - becoming smarter at ordering / restocking

  • Becoming a paper-free organisation - using technology more!
     

We will encourage our customers to play their part in reducing their impact on the environment too.

Conservation and Sustainability
 

Conservation boils down to preservation and protection.

Many countries which rely on plants as their primary medicine, supply them in some form to other countries as a way for them to secure some economic stability. This puts a high demand on these plants as their oils are utilizsed worldwide for many different things. For example, they are used in soap, cosmetics, solvents, toothpaste, shoe polish, printing ink, gum, soft drinks, tobacco, candy, ice cream, labs as a reagent, agriculture practices, and as medicine (Shiva and Lehri, 2002).  In addition to their oils, these plants are also facing threats of climate change, the timber industry, overgrazing, overharvesting without replanting, pests, disease, and fire. Consequently, the high demand on a global scale coupled with numerous threats puts these plants at a risk of extinction. Plants that are facing a higher risk of global extinction are considered threatened species.

 

Threatened species are broken down into three statuses by the International Union for Conservation of Nature (IUCN): Critically Endangered, Endangered, and Vulnerable. 

Further information can be found by visiting the IUCN.
 

Critically Endangered

There are 8 essential oil-bearing plants that are listed as critically endangered. Species below in bold text are chiefly threatened for their medicinal oil. Countries where they are threatened are also noted.

  • Palo santo (Bursera graveolens): Peru

  • Juniper berry (Juniperus communis): Morocco

  • Spikenard (Nardostachys jatamansi a.k.a. N. grandiflora): India; Nepal; Bhutan; Myanmar; SW China

  • Sandalwood (Santalum album): Timor Leste

  • Guggul [a.k.a. common myrrh] (Commiphora wightii): India (Gujarat, Madhya Pradesh, Maharashtra, Rajasthan); Pakistan

  • Silver white fir (needle) (Abies alba): Belarus

  • Agarwood (Aquilaria rostrata; A. malaccensis): Cambodia; Iran; Bangladesh; Bhutan; India (Assam, Manipur, Meghalaya, Tripura); Indonesia (Kalimantan, Sumatera);  Islamic Republic of; Malaysia (Peninsular Malaysia); Myanmar; Philippines; Singapore; Thailand. Also protected by CITES. Also protected by CITES.
     

Endangered

There are 7 essential oil/extract-bearing plants that are listed as endangered. Species below in bold text are chiefly threatened for their medicinal oil. Countries where they are threatened are also noted.

  • Juniper berry (Juniperus communis): Albania; Belgium

  • Rosewood (Aniba rosaeodora): Peru; Brazil; Colombia; Ecuador; French Guiana; Guyana; Suriname; Venezuela

  • Atlas cedarwood (Cedrus atlantica): Algeria; Morocco

  • Bay laurel (Laurus nobilis): Albania; Slovenia

  • Araucaria [a.k.a. callitropsis; faux santal]  (Neocallitropsis pancheri): New Caledonia

  • Rosewood [English] (Dalbergia abrahamii): Madagascar

  • Taiwan cypress (Chamaecyparis formosensis)
     

Special note: Dorado Azul (Hyptis suaveolens) native to Ecuador has not yet received a status by the IUCN; however, H. argutifolia, H. diversifolia, H. florida, and H. pseudoglauca, all native to Ecuador, have recently been classified as either Critically Endangered or Endangered (IUCN, 2018). Consequently, it is likely that H. suaveolens is also threatened. Until this plant has been assessed, or there is evidence in place its oil has been ethically sourced, I’d recommend avoiding its purchase or use.

Vulnerable

There are 7 essential and carrier oil-bearing plants that are listed as vulnerable. Species below in bold text are chiefly threatened for their medicinal oil. Countries where they are threatened are also noted.

  • Olive (Olea europaea): Tunisia

  • Sandalwood (Santalum album): China; India; Indonesia; Philippines; and in Timor Leste, sandalwood is recognized as critically endangered.

  • Sweet almond (Prunus amygdalus): Pakistan

  • Spanish cedar (Cedrela odorata): Antigua and Barbuda; Argentina; Barbados; Belize; Bolivia, Plurinational States of; Brazil; Cayman Islands; Colombia; Costa Rica; Cuba; Dominica; Dominican Republic; Ecuador; El Salvador; French Guiana; Grenada; Guadeloupe; Guatemala; Guyana; Haiti; Honduras; Jamaica; Mexico (Quintana Roo); Montserrat; Nicaragua; Panama; Peru; Saint Kitts and Nevis; Saint Lucia; Suriname; Venezuela, Bolivarian Republic of

  • Elemi (Canarium luzonicum): Philippines

  • Sassafras (Ocotea pretiosa): Brazil; Argentina; Paraguay

  • Siam wood (Fokienia hodginsii): China; Laos; Vietnam

 

FACT: Currently there are at least 30,000 plant species that cannot be traded without a CITES permit (CITES, 2018).

Cites Protected

The Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) is an international agreement between governments. Its aim is to ensure that international trade (export/import) in specimens of wild animals, plants and plant parts (e.g. medicinal oil) does not threaten their survival. In some cases, threatened species also cannot be traded without a CITES permit (e.g. Rosewood (A. rosaeodora) and Agarwood (A. malaccensis; A. rostrata)).

There are 7 essential oil/extract-bearing plants that requite CITES permits. Countries where they are threatened are also noted.

  • Guaiac wood [a.k.a. Palo santo*] (Bulnesia sarmientoi): South America *Often times there is confusion between Guaiac wood also known as Palo santo and Palo Santo (Bursera graveolens). The latter is listed by the Global Forest Resources Assessment (2005) as critically endangered.

  • Rosewood (Aniba rosaeodora)

  • Agarwood (Gyrinops spp. and Aquilaria spp.)

  • African sandalwood (Osyris lanceolata)

  • Himalayan spikenard (N. grandiflora a.k.a. N. jatamansi): Nepal; China; India

  • Indian rosewood (Dalbergia darienensis): India

 

Near Threatened

And then there are those essential and carrier oil-bearing plants that can be traded without a permit, but are close to being classified as a threatened species if not for ongoing taxon-specific conservation programs. These species are classified as Near Threatened (IUCN, 2018).

There are 8 essential oil-bearing plants that are listed as near threatened. The species below in bold text is chiefly threatened for its medicinal oil. Countries where they are threatened are also noted.

  • Spruce hemlock (Tsuga canadensis): USA; Canada

  • Fir needle (Himalayan) (Abies spectabilis): China; Nepal; Pakistan

  • Port Orford cedarwood (Rose of cedar) (Chamaecyparis lawsoniana): USA

  • Karamaryanian thyme (Thymus karamarianicus): Azerbaijan

  • Frankincense (Boswellia sacra): Oman; Somalia; Yemen. This species is classified as near/threatened/lower concern, but was elevated to near threatened until data on its numbers in the wild are updated – current numbers reflect data from 1998.

  • Muhuhu (Brachylaena huillensis): Angola; Kenya; Mozambique; South Africa; Tanzania; Uganda; Zimbabwe

  • Opopanax (Commiphora guidotti): Ethiopia; Kenya; Somalia

  • Hinoki cypress (Chamaecyparis obtusa var. obtusa): Japan (Honshu, Kyushu, Shikoku)

Least Concern

There are a minimum of 13 essential and carrier oil-bearing plants that are listed as least concern.

  • Roman chamomile (Chamaemelum nobile)

  • Cypress (Cupressus sempervirens)

  • Grapeseed (Vitis vinifera)

  • Virginian cedarwood (Juniperus virginiana)

  • Yarrow (Achillea millefolium)

  • Cornmint (Mentha arvensis)

  • Hazelnut (Corylus avellana)

  • Arnica (Arnica montana)

  • Birch (Sweet) (Betula lenta)

  • Calamus (Acorus calamus)

  • Himalayan cedarwood (Cedrus deodara)

  • Copaiba (Copaifera langsdorffii)

  • Frankincense (Boswellia sacra): Please see note on Frankincense in the list of Near Threatened species.
     

So what can you do to help conserve essential and carrier oil-bearing plants while improving your overall well-being?

We can all do our bit to reduce our impact on the environment. 

  • Continue to obtain additional knowledge

  • Educate sellers and consumers of threatened essential and carrier oils

  • Remain current on conservation statuses and the global value of these plants and others soon to be listed. 
     

And finally, it’s important to buy and implement oils from aromatic medicinal plants that are not listed as threatened or near threatened, but rather have a status of Least Concern (IUCN, 2018). Species that are categorized as least concern have a very low risk of extinction. If you find that you can’t stay away from oils that come from threatened or near threatened plant species, then keep their use to a minimum. You can also explore alternative oils with similar chemical profiles. For example, people are starting to use Ho wood (Cinnamomum camphora) leaf ct. linalol, or coriander oil (Coriandrum sativum) in lieu of rosewood (A. rosaeodora) oil.

NO ANIMAL TESTING

Oils4life products contain natural ingredients that have been derived from botanical origins. Every one of these vegetable-derived extracts provides beneficial healing effects that have been employed safely and effectively for centuries on humans. It is our opinion that these ingredients do not require any further safety testing on animals.
 

Since incorporation our philosophy towards this emotive issue has not changed, and as a responsible and compassionate company we promise that we will never, ever, change it. In fact we are more committed than ever to see the end of this barbaric practice, and would ask that you too would support the movement against animal testing.
 

No Animal Testing Policy Statement

"No product, or ingredient of any product, has ever been tested on animals by Oils4life Limited since its foundation in 2003 - nor will there ever be a cause to do so.

Furthermore, we have not and will not use the services of any research establishment to conduct animal testing on our behalf, either on a product or any product ingredient.

Oils4life Limited has operated a strict policy to never purchase products or ingredients from suppliers or intermediary agents who have conducted, commissioned or been party to animal testing for cosmetics on them, since our foundation in 2003.

We require written assurances from each of our suppliers to ensure that the ingredients they sell to us comply with the Humane Cosmetics Standards, which stipulate that no animal testing is conducted or commissioned for finished cosmetic products or ingredients by the company, its laboratories or its suppliers after a fixed cut-off date.

Our commitment to the standard is such that if any of the ingredients we use were found not to be compliant with the standard, we would seek an alternative supplier for the relevant ingredients, or if necessary remove them from our product range."

 

Leaping Bunny
The Leaping Bunny Logo (trademark of Cruelty Free International) has become the only independently certified global 'cruelty free' mark. Certified companies are required to adhere to a fixed cut-off date policy, proactively monitor suppliers to ensure compliance with strict Leaping Bunny criteria and open up these supplier-monitoring systems to independent audit.

If you are undergoing certification through Leaping Bunny you will need to obtain declarations from all suppliers. Below is a statement from Oils4life.
 

We, Oils4life limited, located at Unit 6 Knightwood Court, Edison Way, Gapton Hall Industrial Estate, Great Yarmouth, Norfolk, NR31 0NG, hereby declare that no animal testing was conducted on any of our line of products after 11th March 2013 or on any of their ingredients/raw materials after 11th March 2013 for the purpose of compliance with the European Legislation on cosmetic products.